Terms of Service

Welcome to WEAR TENSO. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from WEAR TENSO, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. General Information

This website is operated by WEAR TENSO. Throughout the site, the terms “we”, “us”, and “our” refer to WEAR TENSO.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • you are at least 18 years old, or

  • you have permission from a parent or legal guardian

You also confirm that all information you provide is accurate and complete.

3. Products & Availability

We strive to display our products as accurately as possible. However:

  • colors may vary depending on your screen settings

  • product images are for illustrative purposes

  • slight differences in appearance may occur

All products are subject to availability.

We reserve the right to:

  • limit product quantities

  • discontinue products at any time

  • change pricing without notice

  • refuse or cancel orders at our discretion

4. Pricing & Payments

All prices displayed on our website are listed in the applicable currency shown at checkout.

Customers are responsible for:

  • applicable taxes

  • customs duties

  • import fees

  • local charges imposed by their country

WEAR TENSO is not responsible for additional charges caused by international customs processing.

Payments are securely processed through third-party payment providers.

We do not store full payment card information.

5. Shipping

Shipping times provided on our website are estimates only and are not guaranteed.

WEAR TENSO is not responsible for delays caused by:

  • shipping carriers

  • customs clearance

  • weather conditions

  • incorrect customer information

  • circumstances beyond our control

Customers are responsible for providing the correct shipping address.

If an order is returned due to an incorrect address or failure to collect the package, additional shipping fees may apply.

Risk of loss and ownership transfer to the customer once the order has been handed to the shipping carrier.

6. Returns & Refunds

Please review our Returns & Refund Policy before making a purchase.

For hygiene reasons, worn or washed socks cannot be returned unless they are faulty.

WEAR TENSO reserves the right to reject returns that do not meet our return requirements.

7. Promotions & Discounts

Promotional offers, discount codes, and limited-time deals:

  • cannot be combined unless explicitly stated

  • may expire without notice

  • may be modified or canceled at any time

WEAR TENSO reserves the right to refuse the use of promotional codes in cases of abuse, fraud, or technical error.

8. Intellectual Property

All content on this website, including but not limited to:

  • logos

  • branding

  • product names

  • images

  • videos

  • graphics

  • website design

  • text

is the property of WEAR TENSO and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially use any content without written permission.

9. Prohibited Use

You may not use our website or services:

  • for unlawful purposes

  • to violate regulations or laws

  • to infringe intellectual property rights

  • to distribute malware or harmful code

  • to attempt unauthorized access to systems

  • to engage in fraudulent or abusive activity

We reserve the right to terminate access to our services for violations of these Terms.

10. Limitation of Liability

To the maximum extent permitted by law, WEAR TENSO shall not be liable for:

  • indirect damages

  • incidental damages

  • consequential damages

  • loss of profits

  • loss of data

  • business interruption

arising from the use of our products, website, or services.

Our total liability shall never exceed the amount paid for the product in question.

11. Product Use Disclaimer

Customers are responsible for using WEAR TENSO products appropriately and according to any provided instructions.

WEAR TENSO does not guarantee specific medical, athletic, or health-related outcomes from the use of compression socks or related products.

Our products are not intended to diagnose, treat, cure, or prevent medical conditions.

If you have medical concerns, consult a qualified healthcare professional before use.

12. Third-Party Services

Our website may contain links to third-party websites or services.

WEAR TENSO is not responsible for:

  • third-party content

  • external websites

  • payment processors

  • shipping providers

  • privacy practices of external services

Your interactions with third-party services are governed by their own terms and policies.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

14. Fraud Prevention

WEAR TENSO reserves the right to:

  • cancel suspicious orders

  • request additional verification

  • refuse transactions flagged for potential fraud

Orders suspected of unauthorized or fraudulent activity may be canceled without notice.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where WEAR TENSO operates, without regard to conflict of law principles.